Shipping Information
We're committed to getting your sourdough equipment to you quickly and safely. Enjoy free shipping on orders over $100 Australia-wide.
Delivery Options
Standard Shipping
FREE over $100
- 3-7 business days
- Australia-wide
Orders under $100: from $9.95
Express Shipping
From $14.95
- 1-3 business days
- Metro areas fastest
Perfect for last-minute baking needs
Estimated Delivery Times
| Location | Standard | Express |
|---|---|---|
| Melbourne Metro | 2-4 days | 1-2 days |
| Sydney Metro | 3-5 days | 1-2 days |
| Brisbane, Perth, Adelaide | 4-6 days | 2-3 days |
| Regional Australia | 5-7 days | 3-5 days |
| Remote Areas | 7-10 days | 5-7 days |
Processing Time
Orders are processed within 1-2 business days. During busy periods like sales or holidays, processing may take up to 3 business days. You'll receive a confirmation email once your order ships, including tracking information.
Tracking Your Order
Every order includes tracking. Once your order ships, you'll receive an email with your tracking number and a link to monitor your delivery. You can also track your order anytime on our Track Order page.
Careful Packaging
We take pride in packaging your items securely. Fragile products like ceramic mixing bowls and glass jars are wrapped with extra protection. Heavy items like cast iron Dutch ovens are double-boxed to ensure they arrive in perfect condition.
Delivery Issues
If your package is lost, damaged, or significantly delayed, please contact us within 7 days of the expected delivery date. We'll work with our shipping partners to resolve the issue and ensure you receive your order or a full refund.
Free Over $100
Standard shipping free on qualifying orders
Secure Packaging
Extra care for fragile items
Full Tracking
Monitor your delivery every step
Have questions about shipping?